This Return & Refund Policy explains the conditions under which products purchased from Beshi Khushi may be returned or refunded, how requests are handled, and the responsibilities of both customers and the platform.
Beshi Khushi aims to handle returns and refunds fairly while maintaining hygiene, safety, and user privacy. Due to the sensitive nature of many sexual wellness products, certain limitations apply.
This policy applies to all physical products purchased through the Beshi Khushi website and delivered within Bangladesh.
Returns may be accepted only in limited circumstances to ensure hygiene and safety.
Products must be unused, unopened, and returned in original packaging unless damage occurred during delivery.
For health, hygiene, and safety reasons, the following items are generally not eligible for return or exchange:
To request a return or refund, please contact Beshi Khushi within a reasonable timeframe after receiving your order.
All return and refund requests are reviewed on a case-by-case basis to ensure fairness, accuracy, and safety.
Approval depends on eligibility, product condition, and verification of the reported issue.
Approved refunds are processed using the original payment method where possible, or through an alternative method if required.
Processing time may vary depending on payment provider timelines and operational factors.
If a delivery fails due to incorrect information or non-acceptance without valid reason, refund eligibility may be affected.
This Return & Refund Policy operates alongside: Shipping & Delivery, Order Cancellation Policy, and Terms of Use.
For questions related to returns or refunds, please contact us using the details below.
This policy is maintained as part of Beshi Khushi’s operational and Trust & Safety governance system and reviewed periodically. Related pages include: Legal & Compliance, Shipping & Delivery, and Why You Can Trust Beshi Khushi.
